Contact
Updated
The best way to reach us is by email:
We do not use a contact form. We read every message, but for general questions and error reports we cannot promise a reply time. Requests about your personal information are different: if you ask to see, correct, or delete the information we hold about you, we will respond within 10 days, as explained in our Privacy Policy.
What to write to us about
- A mistake or outdated information. Please include the article link, what is wrong, and, if you can, where you saw the correct information. How we handle corrections is explained in Corrections.
- A photo. If you own a photo on this site and have a question about how it is credited or used, include the article link and the photo caption.
- General questions about Seoul Palette or how we work.
What we can’t help with
- Personal trip planning. We can’t plan itineraries or answer questions about your specific trip by email.
- Legal, medical, visa, or tax questions. Please contact the official agency for your case. We are not able to give advice in these areas.
- Sponsored articles or paid placements. We do not accept them. See How we’re funded.
Need help during your trip?
If you are in Korea and need travel help right away, the Korea Tourism Organization runs the 1330 Korea Travel Helpline, which offers travel information by phone and chat in several languages, including English. Details are on the VISITKOREA website.
Your email and your privacy
We use what you send only to read and answer your message and, if you report an error, to fix the article. We do not add you to any mailing list. Details are in our Privacy Policy.